Privacy Policy
Who we are
Manila Sunrise International, LLC, operating as http://AZBalikbayanBox.com, is located in Mesa, AZ. We provide Balikbayan box shipping and cargo services from Arizona to the Philippines.
Questions? Email: support@balikbayanbox.com
What info we collect
From cargo customers: Name, phone, address in AZ + PH, email, box contents list, payment info.
From website: Name, email, shipping address, payment info when you order and schedule your shipment
From payments: If you pay by card, Square processes it. If you pay with crypto via Palit Wallet, Palit processes wallet data. We don’t store your card/crypto details.
How we use your info
To schedule pickup + deliver your Balikbayan box to the Philippines
To send tracking updates + delivery confirmation
To process payments and provide receipts
To comply with US + PH customs laws
To improve our service and contact you about promotions, only if you agree
Who we share info with
IMEREX USA / Shipping partners in Carson, CA and the Philippines for transit + delivery
Square for credit card payments
Palit Wallet if you pay with crypto - they handle wallet data per their privacy policy
US & PH customs as required by law
We never sell your personal info.
Data storage + security
Your data is stored securely on Square servers in the US. We keep cargo records for 3 years for customs compliance, then delete. We use SSL encryption on our website.
Your rights
You can ask to see, correct, or delete your info anytime. Email support@AZBalikbayanBox.com with “Privacy Request” in subject. AZ residents have rights under AZ data laws.
Changes
We’ll post updates here with a new “Last Updated” date. Last Updated: July 12, 2026
Contact
Manila Sunrise International, LLC
Mesa, AZ
Email: support@AZBalikbayanBox.com
Cell: 480 650 4301 / 480 371 5436 Telefax: 480 756 1035